Data Protection

Kela88 Privacy Policy — Our Commitment to Protecting Your Personal Data

Your trust in kela88 is our greatest asset. This Privacy Policy clearly explains how your personal data is collected, used, and kept secure.

Last Updated: January 2026

Data Encryption

All your personal data is protected with SSL/TLS encryption. No third party can access your information under any circumstances.

No Sale of Personal Data

Kela88 never sells or rents your personal data to third parties. Your information is used exclusively for operating the platform.

Your Control

You can view, correct, or request deletion of your stored data at any time. Your data belongs to you.

Cookie Transparency

Kela88 uses cookies solely to improve the user experience. You can view and control which cookies are in use at any time.

Secure Servers

Your data is stored in secure, internationally certified data centers. Regular security audits and monitoring are conducted to ensure ongoing protection.

Spam-Free Communication

Kela88 never sends unsolicited marketing messages. Promotional communications are only sent with your consent.


1

What Data We Collect

Certain information is collected from you when you register and use the kela88 platform. Without it, we cannot provide a safe, fair, and seamless service. We only collect what is genuinely necessary.

Information Collected at Registration

  • Full name and date of birth (for age verification)
  • Mobile Number & Email Address
  • Current address and country
  • Preferred payment method details (bKash, Nagad, Rocket, etc.)
  • NID or passport details for identity verification

Automatically Collected Information

When you browse kela88 or use the app, certain technical information is collected automatically:

  • IP Address & Device Type
  • Browser & operating system information
  • Site Usage Patterns & Duration
  • Login Log & Transaction History

We never store your full bank account or card number. Payment information is held in encrypted form under the highest security standards.


2

Purpose of Data Use

Kela88 uses the data it collects solely for specific, transparent purposes. The table below provides full details:

Data Types Purpose of Use Legal Basis
Name & Identity Account Creation & KYC Verification Contractual Obligations
Mobile / Email Confirmations, Support & Notifications Legitimate Interest
Payment Information Deposit & Withdrawal Process Contractual Obligations
IP & Device Fraud Prevention & Security Legitimate Interest
Usage Type Service Improvement & Personalization Consent
Transaction History Legal Compliance & Audit Legal Obligations

We will never use your data beyond these stated purposes. You will be separately informed before your data is used for any new purpose.


3

Data Sharing Policy

Kela88 never sells your personal data to third parties. However, limited information may be shared in specific circumstances:

When Data May Be Shared

  • Payment Processing: Transaction details are shared with bKash, Nagad, and Rocket as needed to process deposits and withdrawals.
  • KYC Verification: Necessary information may be shared with authorized identity verification providers.
  • Legal Obligations: Data may be disclosed in response to a court order or a lawful request from a government authority.
  • Fraud Prevention: We may cooperate with regulatory authorities in the investigation of serious fraud cases.

Your personal data is never sold or rented to advertisers, marketing companies, or any other third party.


4

Cookies & Tracking Technologies

The kela88 website and app use cookies and similar technologies to improve your experience. Cookies are small text files stored on your device that help the site recognize you.

Types of Cookies We Use

  • Essential Cookies: Essential for login sessions and security. Without these, the site cannot function properly.
  • Performance Cookies: Helps us understand which parts of the site are used most, allowing us to improve our services.
  • Functionality Cookies: Used to remember your preferences, such as language and display settings.
  • Security Cookies: Used to detect and prevent fraud and unauthorized access.

You can disable all non-essential cookies at any time through your browser settings. Note that some features may become limited as a result.


5

Data Retention Period

Kela88 does not retain your data longer than necessary. Certain information must be kept for a defined period to meet legal obligations.

Data Types Retention Period Reason
Account Information 5 years after account closure Legal Compliance
Transaction Records 7 Years Financial Regulations
KYC Documents 5 years after account closure Anti-Money Laundering Laws
Contact Log 3 Years Customer Service Standards
Cookies & Session Data End of session or 30 days Security

Once the retention period expires, your data will be securely deleted or anonymized.


6

Your Data Rights

As a kela88 member, you have specific rights over your personal data. Your rights are outlined in detail below:

Right to Access

You can request a copy of all personal data we hold about you.

Right to Rectification

You may request correction of any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data under certain circumstances.

Right to Restrict Processing

You may request that the processing of your data be restricted in certain cases.

Right to Data Portability

The right to receive a copy of your data in a structured, portable format.

Right to Object

You may object to the use of your data for specific purposes.

Contact our support team to exercise any of these rights. We are obligated to respond within 30 days.


7

Minor Protection

Kela88 strictly prohibits access to its services by anyone under 18. We do not knowingly collect data from minors.

  • Date of birth is verified at the time of registration.
  • Additional age verification documents may be requested in suspicious cases.
  • Any account identified as belonging to a minor is immediately suspended and all associated data is deleted.

If you suspect a minor is using kela88, please notify our support team immediately.


8

Security Measures

Kela88 uses industry-leading security technology to protect your data. Our security framework operates on multiple layers:

  • SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
  • Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
  • Firewall & DDoS Protection: Servers are protected against external attacks.
  • Regular Security Audits: Regular audits are conducted by independent security specialists.
  • Data Backup: Your data is backed up regularly to prevent any loss due to technical issues.
  • Access Control: Only authorized kela88 staff can access specific data.

Our staff will never ask for your password. If anyone requests it, treat it as a scam and report it to us immediately.


9

Third-Party Services & Links

Kela88 works with trusted third-party providers for payment processing and other services. Each partner maintains its own privacy policy and operates accordingly.

  • Payment gateway providers receive only the information necessary to complete transactions.
  • Identity verification services are used solely during the registration process.
  • Analytics tools monitor site performance without revealing user identities.

We ensure that all third-party partners comply with international data protection standards and handle your information with proper care.

We only work with third-party partners who have signed strict data protection agreements.


10

Privacy Policy Updates

Kela88 may update this Privacy Policy as needed. Changes may be made in response to legal developments, new technologies, or updates to our services.

  • Members will be notified via email or app notification before any significant changes take effect.
  • The date of any update will always be displayed at the top of this page.
  • Continued use of kela88 after any changes constitutes acceptance of the updated policy.
  • If you object to the policy, you may request account closure.

The latest Privacy Policy will always be available on this page. We recommend that you review it regularly.


11

Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy, please reach out to our dedicated Privacy Team. We are always here to help.

Email Support

[email protected] — responses within 24 hours

Live Chat

Chat with us directly via Live Chat on the site — available 24/7

We are committed to responding to any requests regarding your data rights within 30 days. For more information, please contact our FAQ Page View.


Safe & Trusted

Your Data Is Secure — Enjoy the Experience

Your privacy is fully protected at kela88. Register with confidence and enjoy the best betting experience in Bangladesh.

By registering, you agree to kela88's Privacy Policy and Terms. For users aged 18 and above only.


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