Kela88 Terms & Conditions — Complete Membership and Usage Terms

By using the kela88 website or mobile app, you are considered to have fully accepted these terms and conditions. These terms constitute a legally binding agreement between the kela88 platform and all its members.

Contacting kela88, registering an account, playing any game, or placing a bet means you have read, understood, and agreed to these terms. If you object to any term, please stop using kela88.

Kela88 reserves the right to modify, add to, or cancel these terms at any time. Continued use of the platform after any changes will be considered acceptance of the updated terms.

To register on kela88, you must meet the following eligibility requirements:

• You must be 18 years of age or older.
• Online gaming and betting must be legally permitted in your country.
• All information provided at the time of registration must be truthful, accurate, and up to date.
• Only one account per person is allowed — multiple accounts are strictly prohibited.
• Registering from a restricted region using a proxy or VPN is strictly prohibited.

Account Responsibility

You are solely responsible for the security of your kela88 account. Never share your password or login credentials with anyone. Any unauthorized access to your account must be reported to kela88 support immediately.

Kela88 conducts regular Know Your Customer (KYC) identity verification for its members. This is a key part of our security policy and plays an important role in preventing money laundering.

Documents Required for Verification

• A clear photo of your National ID (NID) or passport
• A recent utility bill or bank statement (for address verification)
• Proof of payment method ownership (your bKash/Nagad number must be registered in your name)

Kela88 may request additional verification documents at any time. Failure to submit them promptly may result in a temporary account suspension.

The following deposit methods are supported on kela88:

• All deposits must be made using a payment account registered in your name.
• Deposits from third-party accounts are not permitted and any such transactions will be cancelled.
• Your deposit may not reflect in your balance until it has been verified.

The following rules apply when withdrawing winnings from kela88:

• The minimum withdrawal amount is BDT 500.
• The maximum daily withdrawal limit is BDT 200,000.
• Withdrawals can only be made using the same method used for the original deposit.
• Withdrawals will not be processed until KYC verification is completed.
• At least one successful deposit is required before your first withdrawal.

Processing Time

Withdrawal requests are typically processed within 15 minutes to 24 hours of approval. However, additional verification may cause delays in some cases.

Specific terms apply to every bonus and promotional offer on kela88. Claiming a bonus means you have accepted those terms.

General Bonus Terms

• Each bonus carries its own Wagering Requirement, which is typically 10–30 times the bonus amount.
• If wagering requirements are not met within the specified time frame, the bonus will be forfeited.
• A second bonus cannot be activated while another bonus is still in progress.
• Bonus funds may be restricted to specific games or bet types.
• Multiple bonus claims from the same household or device are not permitted.

Reload & Cashback Bonuses

Weekly reload bonuses and cashback offers are available to regular members. These offers are time-limited and may be modified by kela88 at any time.

The following rules apply to all bets placed on kela88:

• Confirmed bets cannot be changed or cancelled.
• If an event is cancelled, the full bet amount will be refunded.
• Odds in live betting may change in real time; the odds at the moment the bet is confirmed are final.
• Kela88 reserves the right to void any bets placed on odds that were incorrectly displayed due to a technical error.
• Bets placed on events linked to match-fixing or fraud will be voided.

Minimum & Maximum Bet Limits

Each event and game has set minimum and maximum bet limits. These limits may vary depending on the event type, market, and timing.

The following activities are strictly prohibited on kela88 and will result in immediate account termination if violated:

• Creating or operating multiple accounts.
• Money laundering or transactions involving illicit funds.
• Attempting to claim a bonus without meeting the bonus terms.
• Placing bets using automated bots or scripts.
• Attempting to hack or gain unauthorized access to kela88's systems.
• Using another member's information or account.
• Harassing or mistreating platform staff.

Kela88 reserves the right to suspend or terminate any account without prior notice in the following circumstances:

• For violation of the Terms & Conditions.
• If evidence of fraudulent or deceptive activity is found.
• If KYC verification fails or false information is provided.
• In cases of prolonged inactivity (more than 12 months).

Members may also request account closure at any time. In such cases, any outstanding balance will be returned in accordance with our policy, provided no rules have been violated.

Kela88 believes entertainment should be mindful and in control. That is why we place the utmost importance on responsible gaming .

• Set deposit limits — daily, weekly, or monthly.
• Set bet limits to avoid overspending.
• Take a Cool-off period whenever you need one.
• Use the Self-exclusion option to take a break from the platform.

For more details, please visit our Responsible Gaming View page.

Kela88 places the highest priority on protecting your personal information. Details provided during registration are used solely for account management, verification, and legal compliance.

• Your information is never sold or rented to third parties.
• Information may be shared with authorities when required by legal obligation.
• All data is stored securely on encrypted servers.

For more details, visit our Privacy Policy Read the page.

If a dispute arises between kela88 and a member, we will first attempt to resolve it through direct communication. Please contact our support team and provide full details of the issue.

• An initial response will be provided within 48 hours of a complaint being received.
• Complex cases will be reviewed within 7 business days.
• If neither party is satisfied, the matter will be resolved through international arbitration.

Kela88 reserves the right to update these terms and conditions at any time. Members will be notified of significant changes via email or in-app notification.

• The date of any changes will be noted at the top of this page.
• Continued use of the platform after any changes constitutes acceptance of the updated terms.
• If you object to any change, you may request to close your account.

The latest Terms & Conditions are always available on this page. We recommend checking back regularly.